As a result of this expanded support agreement, AWS can engage directly with Microsoft to create the best possible support experience. What is the expanded support agreement between Amazon and Microsoft, and how does it benefit me?įor customers that have purchased AWS Support at the Business or Enterprise tier, AWS Support is able to work directly with Microsoft support engineers to resolve issues related to customers running Microsoft Windows Server, SQL Server, or Windows desktop (via Amazon Workspaces) on AWS. AWS is an authorized Microsoft License Mobility Partner and has an active Premier Support agreement with Microsoft. To find more information on end of support (EOS) for Microsoft products go here.ĪWS is a member of the Microsoft Partner Network, licensed to sell Microsoft software under the Service Provider License Agreement (SPLA), and a Microsoft Gold Certified Hosting Partner. Now AWS has further enhanced our support capabilities with a new additional direct engagement between AWS Support and Microsoft Support, to help ensure high quality support and issue resolution for our customers. Our support engineers have deep experience with Microsoft technologies on AWS including Amazon EC2, Amazon ECS, Amazon RDS, Amazon Workspaces and others. AWS Support has been successfully supporting our customers who run Microsoft Windows-based EC2 instances in the AWS cloud since 2008 when we first launched Windows Server on EC2. In addition, AWS has released Microsoft-specific technologies that allow users to manage and optimize Windows applications in AWS – such as AWS tools for Windows PowerShell and EC2Rescue for EC2 Windows. Microsoft and AWS have mutual customers running Windows workloads on AWS today, including Dole Foods, Hess Corporation, and Lionsgate. Over the years, AWS and Microsoft have collaborated to make Windows and its associated workloads available in the AWS cloud. AWS is also an authorized license mobility partner. AWS is a Gold Certified member of the Microsoft Partner Network and licensed to sell Microsoft software under the Services Provider License Agreement (SPLA). Staying on this system will open your system to malware and viruses without any solution to stop it.What is the relationship between Microsoft and Amazon Web Services?Īmazon Web Services and Microsoft have worked together for several years, starting with AWS launching Windows Server based instances in 2008. Leaving to your upgrade to the last minute will cost you more and potentially keep you on the vulnerable system past the deadline date. Contact us for a free consultation on what the right next step for you is. Microsoft Office 2010 will also reach the end of its support lifecycle, paralleling the same consequences as Exchange 2010. You can continue to run Exchange 2010 after this date, but new features, bug fixes, security fixes, and technical support via phone or chat will not be available to you. Similar to Server 2008, it will become a security burden after this date. October 2020 will see the end of support for Microsoft Exchange Server 2010. Find an extended list of Server 20 R2 products reaching their end of support here. You should update as soon as possible to the latest environment before the deadline to prevent security breaches. You will have access to your server but will lose critical support such as: Windows Server 2008 was to experience its end of support sooner but received an extension. In 2020, this will include Windows Server 2008, 2008 R2, Microsoft Office 2010, and Microsoft Exchange 2010. Approximately every 10 years after the release of a product, Microsoft products reach the end of their support lifecycle.
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